BLOOM STUDIO HAIR EXTENSIONS – TERMS OF USE

1. ACCEPTANCE OF TERMS

By using our website, booking appointments, or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree to these terms, please do not use our website or services.

2. ELIGIBILITY

• You must be at least 18 years old to book services or enroll in membership programs
• By using our services, you represent that you meet this age requirement
• Parents or guardians may book services for minors, but must be present during all appointments

3. SERVICES PROVIDED

3.1 Hair Extension Services

• Ice Fusion hair extension installation
• Hair extension maintenance and reinstallation
• Deep hair repair treatments
• Hair extension removal
• Styling and consultation services

3.2 Bloom Care Plan Membership

• Subscription-based maintenance program
• Governed by separate Membership Terms & Conditions
• Subject to additional policies specific to recurring billing

3.3 Service Limitations

• Services are performed by trained professionals at our Houston location only
• We reserve the right to refuse service if hair condition is unsuitable for extensions
• Results may vary based on individual hair type, texture, and aftercare compliance

4. BOOKING & APPOINTMENTS

4.1 How to Book

• Online via our website booking system
• Phone or text: 346-317-4882
• Email: yuliia.bloom.studio@gmail.com
• In person at 5353 W Alabama St, Houston, TX 77056

4.2 Cancellation & Rescheduling

• 48-hour advance notice required for cancellations or changes
• Late cancellations may result in loss of deposit or appointment slot
• Repeated no-shows may result in future booking restrictions

5. PRICING & PAYMENT

5.1 Payment Methods

• Credit/Debit cards accepted (Visa, Mastercard, Amex, Discover)
• Payment processing via Square
• Deposits may be required for certain services

5.2 Membership Billing

• Bloom Care Plan members billed monthly via automatic recurring charges
• See Membership Terms & Conditions for detailed billing information

5.3 Deposits

• Deposits may be required to secure appointments
• Deposits are non-refundable if cancellation is made less than 48 hours before appointment
• Deposits applied toward final service cost

6. REFUND & CANCELLATION POLICY

• All services and products are final sale
• See our detailed Return & Refund Policy for complete information
• Membership-specific policies outlined in Bloom Care Plan Membership Terms
• Refund exceptions apply only in specific circumstances (medical, relocation, etc.)

7. CLIENT RESPONSIBILITIES

7.1 Accurate Information

• Provide truthful and complete information during consultation
• Disclose any allergies, sensitivities, or medical conditions
• Update contact information to receive appointment reminders

7.2 Aftercare Compliance

• Follow all provided aftercare instructions
• Use recommended hair care products
• Avoid prohibited activities that may damage extensions
• Attend scheduled maintenance appointments

7.1 Accurate Information

• Provide truthful and complete information during consultation
• Disclose any allergies, sensitivities, or medical conditions
• Update contact information to receive appointment reminders

7.3 Immediate Notification

• Report any issues or concerns within 72 hours of service
• Contact us immediately if experiencing adverse reactions
• Failure to notify within 72 hours may limit correction options

8. INTELLECTUAL PROPERTY

8.1 Website Content

• All content on bloom-studio.beauty is owned by Bloom Studio Hair Extensions
• This includes text, images, logos, graphics, videos, and design elements
• Content protected by copyright, trademark, and other intellectual property laws

8.2 Restrictions

• You may not copy, reproduce, distribute, or create derivative works without written permission
• Commercial use of our content is strictly prohibited
• Unauthorized use may result in legal action

8.3 Client Photos

• Before/after photos remain property of Bloom Studio unless otherwise agreed
• Marketing use of your photos requires separate written consent
• You may request removal of your photos from marketing materials at any time

9. PHOTOGRAPHY & MARKETING

9.1 Documentation Photos

• We take before/after photos for service documentation and quality assurance
• These photos are stored securely and used for internal records only
• Documentation photos may be used in case of disputes

9.2 Marketing Consent (Optional)

• Separate written consent required to use your photos for marketing purposes
• You may opt in or opt out at any time
• Marketing photos may appear on website, social media, or promotional materials
• Faces may be blurred upon request

9.3 Your Rights

• You may revoke marketing consent at any time via email
• We will remove your photos from future marketing materials within 30 days
• Previously published materials may remain in circulation

10. LIMITATION OF LIABILITY

10.1 Service Results

• Results vary based on individual hair type, condition, and aftercare
• We cannot guarantee specific outcomes
• Photos shown are examples and not promises of identical results

10.2 Allergic Reactions

• Patch testing recommended for sensitive individuals
• We are not liable for allergic reactions if full disclosure not provided by client
• Discontinue use and seek medical attention if adverse reaction occurs

10.3 Client Aftercare

• We are not responsible for damage caused by improper home care
• Damage from prohibited activities (excessive heat, chlorine, etc.) is client responsibility
• Failure to follow aftercare instructions voids quality guarantee

10.4 Maximum Liability

• Our maximum liability is limited to the amount paid for the specific service in question
• We are not liable for indirect, incidental, or consequential damages

11. WEBSITE USE

11.1 Acceptable Use

• Use website only for lawful purposes
• Do not attempt to hack, disrupt, or damage website functionality
• Do not use automated tools to scrape or harvest data

11.2 Third-Party Links

• Our website may contain links to third-party sites (Instagram, booking platforms, etc.)
• We are not responsible for content or practices of third-party sites
• Use third-party sites at your own risk

11.3 Account Security

• If you create an account for booking, you are responsible for maintaining password security
• Notify us immediately of any unauthorized account access

12. PRIVACY & DATA PROTECTION

• See our Privacy Policy for detailed information on data collection and use
• We collect personal information necessary to provide services and process payments
• Your information is stored securely and never sold to third parties

13. INDEMNIFICATION

You agree to indemnify and hold harmless Bloom Studio Hair Extensions, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms of Use
• Your violation of any law or regulation
• Your use of our services
• Your aftercare negligence resulting in extension damage

14. DISPUTE RESOLUTION

14.1 Governing Law

• These Terms of Use are governed by the laws of the State of Texas
• Any disputes will be resolved in Houston, Harris County, Texas

14.2 Resolution Process

• Contact us first to attempt informal resolution
• If informal resolution fails, both parties agree to mediation before litigation
• Arbitration may be required for certain disputes

14.3 Class Action Waiver

• You agree to resolve disputes individually, not as part of a class action
• Class action lawsuits are waived to the extent permitted by law

15. CHANGES TO TERMS

• We reserve the right to modify these Terms of Use at any time
• Changes will be posted on this page with updated "Last Updated" date
• Continued use of our website or services after changes constitutes acceptance
• Material changes will be communicated via email to active clients and members

14. CONTACT INFORMATION

Bloom Studio Hair Extensions

5353 W Alabama St  Houston, TX 77056

Phone/Text: 346-317-4882  

Email: yuliia.bloom.studio@gmail.com  

Website: bloom-studio.beauty

Hours: Monday-Sunday, 9:00 AM – 10:00 PM

For legal inquiries or concerns about these Terms of Use, please contact us at the email address above.

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Use.